Statement of Intent
Following the EU General Data Protection Regulation (GDPR), and its implementation on 25th May 2018, maintaining the security of your data is a priority of Boyes Sutton & Perry Solicitors, and we are committed to respect your privacy rights. We undertake to handle your data fairly and legally at all times. We are also dedicated to being transparent about what personal data and sensitive personal data we collect from you and how we may use such data.
This privacy notice aims to explain the types of personal data Boyes Sutton & Perry Solicitors may collect about you when you interact with us whether you visit our offices, when you use your mobile device or when you go on line. It also aims to explain how we will process, share and keep your data. It is accessible at all times on our website www.bsplaw.co.uk.
We hope this information will answer any questions you have, but if you still have any questions, Please do not hesitate to get in touch with us directly at firstname.lastname@example.org.
As this notice may need to be updated from time to time, we would inform you if there are any significant changes. Any changes will be made promptly on our website.
Who are Boyes Sutton & Perry Solicitors?
Boyes Sutton & Perry Solicitors Limited, operating as Boyes Sutton & Perry Solicitors, is a Company incorporated at Companies House under registration number 7925979. We gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulations and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data. The rules apply to personal data whether held in electronic format or in hardcopy files. Boyes Sutton & Perry Solicitors are also registered on the Information Commissioner's Register.
Why Do We Collect Your Personal Data?;
We may collect and process your personal data for a number of reasons. These reasons include:
- so that we may comply with any legal obligation we have;
- in order to comply with our duties and exercising our rights under a contract with you;
- the pursuit of our legitimate interests (as set out below);
- where you have consented to the processing of your personal data;
- this includes, but is not limited to, information provided by you and third party providers;
- when you/they contact us in person, over the telephone, by e-mail or by post;
- when you apply for a job vacancy with us
Our Legitimate Interests
The normal legal aim and basis for processing personal data, is that it must be necessary for the legitimate interests of Boyes Sutton & Perry Solicitors, including:
- protecting clients, employees and other individuals and maintaining their health, safety and welfare;
- understanding our client’s instructions, activities, preferences and needs;
- improving existing services and developing them;
- complying with our legal and regulatory obligations;
- preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
- handling client contacts, queries or disputes;
- protecting Boyes Sutton & Perry Solicitors, its employees and clients, by taking appropriate legal action against third-parties who have committed criminal acts or are in breach of legal obligations to Boyes Sutton & Perry Solicitors; and
- fulfilling our duties to our clients, employees and Directors.
The Purposes and Reasons for Processing Your Personal Data
We take your privacy very seriously and will never disclose or share your personal data without your knowledge, unless we are required to do so by law.
We only retain your data for as long as is necessary and for the purposes specified in this notice. Unless we notify you, we will not process your personal data outside of the European Economic Area (EEA), as it is currently defined.
Detailed below are examples of when we would collect, process and in some cases, share your personal data:
- to ensure that content from our website is presented in the most effective manner for you and for your computer/device;
- to verify your identity;
- to process job applications;
- to process and manage your instructions;
- to carry out our obligations arising from any contracts entered into between you and us;
- to monitor customer satisfaction;
- to provide you with information, products or services that you request from us;
- to notify you about changes to our services;
In the event of any criminal investigations, we may be required by law, to share the data captured with the relevant authorities.
How Long Will We Keep Your Data
We only ever retain personal information for as long as is necessary and we have retention policies in place to meet these obligations.
Whilst there is no specific Law Society practice note regarding retention of your personal data for a set period of time (eg the maximum legally obliged retention period for file details of 6 years or until such time as a child in proceedings reaches the age of 18) we are required to comply with statutory provisions, such as limitation periods, Money Laundering Regulations 2017 and the UK Finance Mortgage Lenders’ Handbook.
How We Will Share Your DataWe may also disclose your information to represented parties to proceedings to fulfill directions as ordered by the court. These third parties may include (but not limited to):
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.
We use trusted third-parties to provide the services and business functions below however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
We may disclose your information to third parties if:
- we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or
- in order to apply or enforce our contracts with you; or
- to protect our rights, property, or our safety and/or the safety of our clients, or others.
- Solicitor Advocates;
- Professional Experts;
- Other Parties in Proceedings;
- The Legal Aid Agency;
- The Law Society;
- Payroll Accounts and software suppliers
- Pension Regulators and Providers
What Are Your Rights Over Your Personal DataIf you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You have the right to access any personal information that we process about you and to request information about:
- What personal data we hold about you.
- The purposes of the processing.
- The categories of personal data concerned.
- The recipients to whom the personal data has/will be disclosed to.
- How long we intend to store your personal data for.
- If we did not collect the data directly from you, information about the source.
If you would like your personal data to be removed or the use to be amended, you have the right to request:
- your personal data to be erased (deleted) from our records;
- the use / processing of your personal data to be restricted in accordance with data protection laws;
- to be informed about any automated decision making that we use.
If you would like to make a request around the processing of your personal data, please contact us at email@example.com
Further Details, Questions, or Complaints
We hope we have provided you with sufficient information about the processing of your personal data that we undertake and the rights you have over it, however if you have any additional questions or would like more details around any of the points listed above, please contact:
The Directors Boyes Sutton & Perry Solicitors 20 Wood Street Barnet Herts EN5 4BJ
Lodging a Complaint
If you are not happy with this notice and/or believe we have processed your data in an unfair or unjust way or are non-compliant with the relevant data protection laws and you wish to raise a complaint, please contact us and we will carefully consider your complaint and respond to you. You also have the right to lodge a complaint with the supervisory authority (the Information Commissioners Office).
ICO Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113
Collection of Information on our Website
There are three types of information that are collected whenever you use our website :
1) Cookies: these are small text files that are saved to your computer (if you allow them) that will note your route around the website. They may also hold some personalisation details (for example what 'skin' of the website you have selected). This information is solely for the purpose of keeping the website relevant to your needs. To ensure your privacy there is no link between these cookies and any other collected information, in fact you can disable cookies on your browser and visit our site completely anonymously (however you won't be able to access any personalisation features on the site).
2) Contact Details: Email addresses and other contact information are recorded on our website in order to respond to your enquiry. That data can also be used to supply you with marketing information, but we do not do that at present and will not send unsolicited marketing material to you.